686 Germantown Road,
St Marys, TAS, 7215

We’re open Monday – Friday,
8 a.m. – 5:00 p.m. AEST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery costs are included in all shop prices. We offer free delivery to central Melbourne and Tasmanian towns serviced by bus at this stage.

Please get in contact to get a price for Sydney.

Which payment methods are accepted in the Online Shop?

We accept Visa and MasterCard credit cards and direct bank deposit.

How long will delivery take?

Delivery times will vary depending on the product ordered. Delivery times are given under each product in the shop.

How secure is shopping in the Online Shop? Is my data protected?

Yes, your data is protected. We don’t store your credit card information in our systems and is only passed to our payment provider Stripe (stripe.com), so they can process your transaction. You can read more about privacy issues in our privacy policy.

What exactly happens after ordering?

You’ll get an order confirmation via email and we’ll start preparing your order for you. As some products have a longer lead time, we’ll keep you updated through the process. When it’s ready to ship, we’ll let you know the details.

Do I receive an invoice for my order?

After purchase you’ll receive an order confirmation and receipt of payment via the email address you provided.

Send us an email